Our data protection policy contains the terms and conditions that apply when we process your personal data, and your rights when using our website.
Thank you for visiting our website. It is important to us that we protect and respect the privacy of all those who choose to use our services.We aim to process personal data in a secure and appropriate manner and to make you feel safe and secure when using our services. We have high ethical standards and strict internal procedures to ensure that we process your personal data in the best possible way. Our data protection policy below contains the terms and conditions that apply when we process your data, and your rights when using our website.
Please do not hesitate to contact us if you have any questions or comments about our data protection policy, or if you would like to get in touch about anything else.
What is personal data?
Personal data can be many things.
It may be a name, address and telephone number. Or it may be an image file or an IP address.
Personal data means all forms of information that can be used to identify an individual. As a consequence, it is not just the single piece of information that determines whether or not it can be classed as personal.
If a number of pieces of personal information do not identify an individual on their own but do so when put together, then they can be characterised as “personal data”.
We collect personal data in several ways
We collect personal data about you in the following ways:
- When you use our website
- When you subscribe to our newsletter
- When you provide us with it yourself
- If you enter into a contract with us
- If you get in touch with us directly by e-mail etc.
- When you take part in meetings run by us.
We process your data in several ways
Read about how:
We collect and use your data for specific purposes
YES VALENCIA collects your data so that it can follow up on your enquiry or deliver a specific service to you, register you for requested facilities, and so that it can forward newsletters and other information about what we do and the services we offer if you requested these.
YES VALENCIA also collects your data for use in internal statistics. Only those who request it will receive e-mails or other notifications from us, including newsletters etc. You have the opportunity to decide at any time that you no longer wish for us to contact you.
Personal data is collected for the following purposes:
1) The first category consists of data that we need in order to provide you with a service. This includes e.g. your name, address, telephone number and e-mail address, i.e. the necessary identification and contact details.
Without this data, we cannot deliver our services. For instance, if you wish to subscribe to YES VALENCIA newsletters, you will need to consent to the processing of your data for this purpose, e.g. in the form of your e-mail address. We may also need to process data for other reasons, e.g. to fulfil the terms of a contract; or we may need to record and save certain personal data for legal reasons, e.g. to ensure that we comply with tax legislation in Spain.
2) The second category consists of data we would like to use to improve our services, to tailor our communications to your needs and to offer you precisely the services that you require. This includes data about your activities on our website, including IP addresses and uploading cookies onto your computer. This may be necessary to ensure that our website functions correctly. YES VALENCIA has a separate cookie policy that is available on our website.
None of the data in category 2 is strictly speaking necessary for us to deliver our services to you. As a result, you need to provide consent for us to collect and use this type of personal data. We cannot process it without your consent. Your consent is voluntary and may be withdrawn at any time by getting in touch with us. Please see the section about personal information at the end of our data protection policy.
If we wish to use your data for a different purpose than intimated when we obtained your consent – in other words, a purpose outside the original “framework” of agreement – we will inform you of that.
We delete all personal data when it is no longer needed
We perform a discretionary assessment of when we no longer require your data. Once your data is no longer required for the purpose for which we collected it, we will delete it.
We are required by law to retain some personal data for a minimum of five years, e.g. data used to issue invoices, calculate and pay tax and VAT, submit tax returns, and data used for contracts.
We will share your date in these cases
We will not share your data with others unless:
· it is necessary in order for us to comply with the law; or
· you have given us your consent to do so; or
· because we use data processors within the EU, EEA or a secure third country.
To the extent permitted by law, we are entitled to share personal data for the purposes of protecting or enforcing our rights, e.g. where relevant to prevent fraud or other criminal offences.
Your rights
This section contains details of your rights with regard to our processing of your data, including:
Rights of access to your data and to be issued with a copy
You have the right to know whether or not we process your data; this includes the categories of personal data and information about the origins of the data, as well as the purposes of the processing and – if possible – the period for which your data will be saved. We issue a copy of the personal data processed on request. Please be aware that your right of access may be limited due to the need to protect other people’s data.
Right to correction or deletion of your data
You are entitled to have any incorrect data that we hold about you corrected.
You may at any time demand the deletion of the data that we hold about you. If there is no longer any reason for us to hold the data, we will delete it as soon as possible following a request from you.
If you would like YES VALENCIA to correct or erase any data that YES VALENCIA has collected about you, or if you no longer wish to receive notifications from us, you may contact us using our web contact form.
Right to demand restrictions on processing
You are entitled at any time to ask us to restrict the processing of your data.
Right to object to processing
You are entitled at any time to ask us to restrict the processing of your data.
Right to revoke consent
You may at any time withdraw any consent that you have given us.
Right to avoid profiling and automated decision-making
For your information, we do not use profiling or automated decision-making
Complaints
We do everything in our power to ensure that your data is processed in a secure manner and that your rights are protected as far as possible. We also conduct regular reviews of our procedures and of how we process personal data.
In the unlikely event that you feel that we are not dealing with your enquiry and your rights in accordance with the legislation, please do not hesitate to get in touch with us using our web contact form.
How do we store your data?
We are committed to protecting your data, not only because it is required by law, but also because our own internal ethics rules demand that we take good care of all personal data.
We take the appropriate and proper technical and organisational security measures to ensure that there is no unauthorised access to the personal data that we hold and that it is not used, destroyed, modified, made public or misused in any other way.
This section contains details about:
Our internal rules guidelines and procedures for data security
This includes the fact that personal information is available only to the employee(s) who require(s) it. Ongoing staff training in the correct procedures for processing personal data and checks that they are complying with the rules are also part of our data security rules.
We have implemented technical (IT) measures
Our systems are protected by up-to-date technical (IT) measures.
We inform the people affected in the event of a risk of actual breach of data security
As mentioned, we have taken a wide range of measures to keep your data secure. Should our IT systems and other security arrangements be compromised despite these measures, we will notify you without undue delay if there is any serious risk to your rights and freedoms.
Contact details
Address: YES VALENCIA Calle de Cirilo Amorós, 5F, 46004, Valencia. Tel.: 623119097. Website: yesvalencia.com